Legal

Cookie Policy

Last updated: June 2026

This Cookie Policy explains how Vantro Pty Ltd ("Vantro", "we", "us", or "our") uses cookies and similar tracking technologies when you visit or use Vantro.ai. By continuing to use our platform, you consent to our use of cookies as described in this policy.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to site owners.

Cookies allow us to recognise your device and store information about your preferences or past actions on our platform. They help us deliver a faster, more personalised experience each time you return.

In addition to cookies, we may also use web beacons, pixel tags, and similar tracking technologies. For simplicity, we refer to all such technologies collectively as "cookies" throughout this policy.

2. Types of Cookies We Use

We use the following categories of cookies on Vantro.ai:

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, security tokens, and billing portal access. Without these cookies, services you have requested cannot be provided. You cannot opt out of essential cookies while continuing to use Vantro.ai.

Analytics Cookies

Analytics cookies help us understand how visitors interact with Vantro.ai. We use tools such as Google Analytics and our own internal analytics to collect aggregated, anonymised data about page views, session duration, navigation paths, feature usage, and error rates. This data helps us improve the platform and identify areas for enhancement. You may opt out of analytics cookies via our cookie preferences banner.

Marketing Cookies

Marketing cookies are used to track visitors across websites and display relevant advertising. We may use advertising platforms such as Meta Pixel, Google Ads, and LinkedIn Insight Tag to measure the effectiveness of our campaigns and serve personalised advertisements to users who have visited Vantro.ai. These cookies may be set by our trusted third-party advertising partners. You may opt out of marketing cookies at any time.

3. How to Control Cookies

You have several options for controlling or limiting how cookies are used on your device:

  • Cookie Preferences Banner — When you first visit Vantro.ai, a cookie consent banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category.
  • Browser Settings — Most web browsers allow you to manage cookies through their settings. You can typically configure your browser to block or delete cookies. Please note that disabling certain cookies may affect the functionality of Vantro.ai.
  • Google Analytics Opt-Out — You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being collected by Google Analytics.
  • Do Not Track — Some browsers send "Do Not Track" signals. We respect these signals where technically feasible.

Please be aware that blocking all cookies may impair your ability to log in, access certain features, or use the platform as intended.

4. Third-Party Cookies

Some cookies on Vantro.ai are set by third-party services we use to deliver certain features or measure platform performance. These third parties have their own privacy policies which govern how they use such information. We do not control these third-party cookies.

Third-party services that may set cookies include, but are not limited to: Stripe (payment processing), Intercom (customer support), Google Analytics (analytics), and advertising platforms used for campaign measurement.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an in-app notice.

We encourage you to review this policy periodically to stay informed about our use of cookies.

6. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Vantro Pty Ltd

Email: privacy@vantro.ai